At Femme Bantu Consulting, we are committed to providing professional, ethical, and high-impact advisory services across Africa and beyond. Our work is guided by honesty, integrity, accountability, respect for humanity and nature, and a strong belief in responsible pan-African development.

By booking a consultation, accepting a proposal, paying a deposit, or engaging our services, clients agree to be bound by FBC’s Terms and Conditions of Service.

1. Consultations and Meeting Bookings

Consultations, advisory sessions, and high-level meeting facilitation services must be paid for in advance.

To secure a consultation or meeting, payment must be made at least 7 calendar days before the scheduled date. Meeting slots are only confirmed once payment has been received or proof of payment has been accepted by FBC.

Where a consultation or meeting runs beyond the agreed time, additional fees may apply.

2. Quotes and Exchange Rate Volatility

Due to exchange rate volatility and market fluctuations, FBC quotes are valid for 3 calendar days from the date of issue, unless otherwise stated in writing.

Where exchange rates change materially, FBC reserves the right to revise or regenerate a quote, even within the 3-day validity period.

3. Deposits and Project Commencement

For professional services, FBC generally requires a deposit before work begins.

Unless otherwise agreed in writing, a minimum deposit of 50% of the quoted project fee is required before any project-based work can commence.

Deposits may be non-refundable once work has begun, resources have been allocated, research has commenced, meetings have been prepared, or third-party providers have been engaged.

4. Mining and High-Risk Sector Due Diligence

Clients seeking support in the mining, minerals, commodities, natural resources, or other high-risk sectors may be required to undergo third-party due diligence before being onboarded.

This may include company verification, beneficial ownership checks, sanctions screening, licence or permit verification, anti-bribery and corruption checks, and other risk reviews.

Any due diligence fees must be paid upfront by the client. Payment for due diligence does not guarantee onboarding or acceptance of the engagement.

FBC reserves the right to decline or terminate an engagement where due diligence findings raise legal, ethical, reputational, environmental, financial, or human rights concerns.

5. Ethical Business Conduct

FBC maintains a zero-tolerance approach to bribery, corruption, fraud, money laundering, illegal activity, and unethical business practices.

We reserve the right to decline, suspend, or terminate any engagement that conflicts with our values, exposes FBC to risk, or involves unlawful, exploitative, environmentally harmful, or unethical conduct.

6. Client Responsibilities

Clients are responsible for providing accurate, complete, and timely information required for FBC to perform its services.

Delays in providing documents, approvals, information, feedback, or payment may affect timelines and may result in revised deadlines, additional fees, or suspension of work.

7. Case Studies and Portfolio Use

By working with FBC, clients agree that FBC may use their project as a case study, portfolio example, proposal reference, or capability statement.

FBC will take reasonable care to exclude sensitive, confidential, commercially critical, proprietary, or identifying information from public-facing case studies unless the client has approved such disclosure in writing.

Where appropriate, case studies may be anonymised to protect the client’s identity and intellectual property.

8. Confidentiality

FBC treats client information with care and confidentiality.

Confidential business information, financial data, project documents, strategies, investor information, and other sensitive materials will not be disclosed except where required for service delivery, authorised by the client, required by law, or shared with approved professional advisers or service providers on a need-to-know basis.

9. No Guarantee of Outcomes

FBC provides professional advisory, strategy, research, facilitation, and implementation support services.

However, FBC does not guarantee specific outcomes, including funding approval, investor commitment, government approval, licence issuance, contract awards, profitability, revenue growth, or market entry success.

Outcomes depend on several factors outside FBC’s control, including regulatory decisions, stakeholder availability, market conditions, investor appetite, client execution, and macroeconomic factors.

10. Third-Party Costs

Clients are responsible for all third-party costs required for their engagement, including government fees, due diligence fees, legal or technical specialist fees, venue and event costs, travel, accommodation, logistics, bank charges, and other out-of-pocket expenses.

FBC may require third-party costs to be paid upfront before such costs are incurred.

11. Intellectual Property

Unless otherwise agreed in writing, FBC retains ownership of its methodologies, templates, frameworks, models, research methods, processes, and pre-existing intellectual property.

Upon full payment, clients receive the right to use final deliverables prepared for them for the agreed business purpose.

12. Acceptance of Terms

Clients are deemed to have accepted FBC’s Terms and Conditions by booking a consultation, accepting a quote or proposal, paying a deposit or invoice, instructing FBC to begin work, or receiving services from FBC.

For the full Terms and Conditions of Service, please contact FBC or refer to the full version provided with your proposal, invoice, or engagement agreement.